Counterfeit Alert for Hetero’s Covifor TM (Remdesivir)
This is to inform the general public that some anonymous persons/companies
are selling counterfeit Covifor TM (Remdesivir) used for Covid-19 treatment
with fake labels/cartons imitating the product pack designs of Brand Hetero.
We also have received information that these products are being black-marketed and are
sold to the patients’ attendees directly at an exorbitant cost.
In light of the above, we request all the citizens to take the following steps to prevent such frauds:
- Validate the authenticity of the product before procuring it from your respective hospital pharmacies.
Always, ask for an invoice and compare it with the batch number to be sure of product’s authenticity.
- Please do not buy from unauthorized sellers/distributors.
Most importantly, please be informed that as per the latest Government directive,
effective April 21, 2021, Remdesivir is being supplied directly to Government and Private Hospitals.
From our end, we are already investigating the matter with the help of police authorities and
state FDA officials in order to stop these malicious activities.
Caution Notice: Fraud Bank Accounts - Fake Online Selling of Medicines
Please be aware that some unidentified persons have created bank accounts fraudulently
in the name of Hetero Labs Limited informing the public to transfer funds towards alleged
supply of medicines upon remittance. Please note that Hetero does not engage in any form of
online selling or distribution of medicines. From our end, we are already investigating the
matter with the help of police authorities in order to stop these malicious activities.
We request the public to source Remdesivir only through the authorized distributors/stockiest and hospital pharmacies associated with Hetero Healthcare. The complete list of our authorized suppliers has been displayed on company’s official website – www.heterohealthcare.com for your reference.
For any patient support or inquiries, we are available through Hetero Healthcare Toll-Free Number / Hetero Healthcare Customer Support Number 1800 103 4696 and Email Id: covifor@heterohealthcare.com. We request all the patient caretakers to contact us on our customer-support number where we can support on a timely basis.
You can also message us on WhatsApp. Our verified WhatsApp number is: +91 93209 85814.
Stay Alert. Stay Safe. Stay Healthy.
